Research rigour. Operator accountability.

I help organisations get a real return from data and AI, and help the people who build it grow into the roles that lead it.

Wilson Wong

  • PhD in AI
  • Adjunct Industry Associate Professor, RMIT
  • GM, Data and AI, Probe CX
  • Previously Xero, Go1 and SEEK

Work with me

Four one-to-one programmes, booked and paid through Maven. Not sure which fits? The fit quiz takes two minutes.

  • AI leaders

    The AI Industrialist

    For CTOs, heads of AI and engineering, and GMs with AI systems live or close to it.

    Take AI pilots to production with guardrails that hold, costs you can account for, and a plan your board will approve.

    Five weeks, one-to-one

  • Data leaders

    The Data ROI Blueprint

    For heads of data and analytics, CDOs, and founders deciding how to build a data team.

    Turn your data function from a questioned cost into a funded business case, with the right data, team and structure.

    Four weeks, one-to-one

  • Senior specialists

    The Plateau Breaker

    For senior data scientists, analysts and engineers with five or more years' experience.

    Frame problems well, get your work seen and earn the trust that moves you from senior expert to strategic partner.

    Four weeks, one-to-one

  • Starting out

    The Pre-Career Crucible

    For students, recent graduates and career changers going after a first data or tech role.

    Show employers the value you'd bring before you apply, with a 45-minute review of your story by a hiring GM.

    Free Playbook, then a 45-minute session

Which programme fits you?

Pick a programme and answer five quick questions. You'll see whether it suits where you are now, or which one would suit you better.

From research lab to P&L

Two halves of the same job: the depth to know what AI can do, and the accountability to make it pay.

Research rigour

  • PhD in Artificial IntelligenceThe University of Western Australia, after an MSc in natural language processing
  • Postdoctoral research at RMIT and UWANatural language processing, computer vision, conversational AI and clinical notes
  • ASUS’s first conversational, agentic AIConsulted on the implementation, taking research into a global product company
  • $600k ARC Linkage grantTurned university research into production search at SEEK
  • Adjunct Industry Associate Professor, RMITMentoring senior data and AI leaders

Operator accountability

  • GM of Data and AI at Probe CX, and GM at XeroOwning data, analytics and AI functions and their results
  • Practices built from scratchSEEK’s Search Quality function and Go1’s first data science practice
  • Twice the NPS, 96% fewer complaintsFrom a generative AI insights solution at Probe CX
  • ISO 42001 certification, co-led with the CISOAustralia’s first CX provider certified to the global AI standard
  • SEEK’s core job search engine, replacedWith no drop in user experience or commercial metrics
Where the work happened
  • Probe CX
  • Xero
  • Go1
  • SEEK
  • Sensis
  • ASUS
  • RMIT
  • UWA

Writing

Three series I write on LinkedIn, one for each stage of a career in data and AI. Start with the one that fits where you are.

For AI and data leaders

The AI Industrialist

Treating AI as an industrial-grade asset: engineered for reliability, governed with hard guardrails, and accountable to the P&L.

12 posts. Related programme: The AI Industrialist

If you aren't mapping your tokens to a specific line item, you aren't building an asset, you're funding a hobby.
From The Digital Value Tree #1
See all 12 posts

For senior specialists

The Plateau-Breaker

The non-technical shifts in communication, accountability and influence that move a senior expert into a trusted partner role.

8 posts. Related programme: The Plateau Breaker

Follow me on LinkedIn for new posts.

Free resources

Practical tools from the programmes, free to use.

The AI business case template

For leaders taking an AI pilot to production

A one-page template for turning an AI proof of concept into a funded project, built around the questions executives ask before they sign off.

The Pre-Career Playbook

For students, graduates and career changers

The exercises I use to help people starting out translate their skills into business value and plan their job search. Complete it before booking the Pre-Career Crucible.